Terms & Conditions
Booking & Payment Procedure For bookings the Procedure will be as follows.
- Every Quotation has a unique booking id on the subject line e.g. UD-00000 or UI-0000.
- Do not forget to put these unique booking ids on all the communication pertaining to the case / travel plan.
- 1. Itinerary name and number
- 2. Client’s name
- 3. Exact Number of Passengers travelling with the breakup of Number of Adult & Rooms Required, Extra Person Sharing the room (EPSR), Child With Bed (CWB), Child No Bed (CNB) & Infant.
- 4. Arrival & Departure Date with details.
- 5. In case the above details are not in order, once confirmed any amendment will be treated as cancellation or attract NON WAIVER FEE of INR 5000.00 per amendment
- HEAT FLEXI HOLIDAYS (Quotation & Operations Division) will get back to you with your booking reference number (FILE NUMBER), along with confirmations with the payments details in writing within 24 Hrs / 48 Hrs. In case you do not hear from us in 24 / 48 Hrs please re-send the query once again.
- Before the EXPIRY OF TIME LIMIT, you are requested to deposit
- 1. Full payment IN CASH / CHEQUE, for those whose travel falls within D-35 during seasons (April, May, June, September, October, November & December) & D-15 during lean season (January, February, March, July, & August ).
- 2. Advance payment of INR 5000.00 per person or 25% of the total package cost (whichever is higher), for those, whose travel fall on D-36+ during season (April, May, June, September, October, November & December) & D-16+ during lean season (January, February, March, July, & August ).
|1.||Name of the Bank :||ICICI BANK LIMITED|
|2.||Bank Address :||SEVOK ROAD, SILIGURI-734001|
|3.||Bank Contact No :||+91 9163001926, Email – email@example.com|
|4.||Name of the Beneficiary:||HEAT FLEXI HOLIDAYS|
|5.||Address of the Beneficiary:||Shiv Mahal, 34 Bidyasagar Road, Khalpara, Siliguri-734005, Darjeeling, W.B.|
|6.||Contact of the Beneficiary:||+91 353 2504631| Fax - +91 353 2503630|
|7.||Email of the Beneficiary:||firstname.lastname@example.org with a copy to email@example.com|
|8.||Account No :||020805002045|
|9.||Account Type :||CURRENT ACCOUNT|
|10.||IFSC CODE :||ICIC0000208|
|11.||Company PAN :||AAACH9538B|
HEAT TRAVELS AND TOURS (INDIA) PRIVATE LIMITED,
- 1. CIN-U630440WB1999PTC090174,
- 2. PAN-AAACH9538B,
- 3. ADDRESS - Shiv Mahal, 34, Bidyasagar Road, Khalpara, Siliguri : 734005, Darjeeling, West Bengal, India,
- 4. CONTACT PHONE - +91 353 2504631
- 5. FAX - +91 353 2503630,
- 6. E-MAIL - firstname.lastname@example.org with a copy to email@example.com
- 1. Booking code which is our UD NUMBER.
- 2. Heat Emergency number for operations & Client reference are -
Binod Prasad +919434082103, Asha Majhi: +919332086106 & Deepak Gupta +919332086100.
Any amendment on a booked tour will be treated as cancellation. However, minor amendments can be made on the payment of a amendment fee of INR 5000.00 plus the actual incurred due to the amendment, which will vary from case to case.